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Return Policy
It is very important to us that you are completely
satisfied with our products, however items are custom assembled on
location within 24 hours after order submission and not subject
to cancellation. Customized furniture, yard crafts, gift baskets,
gift baskets containing food items, treats, etc. are not returnable
unless products are damaged during shipping. The customer is fully
responsible for return shipping costs on any unwanted item. There is
a mandatory 15% restocking charge and return freight on exchanges
and returns may apply.
Please contact us first for return instructions
(NOTE: If damaged in transit or defective, please contact us
immediately)
If you have any questions, please email us at:
LandL@SpecialtyWoodCrafts.com
Or you can call us at:
650-454-6507
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